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  • Where is Mercado Pet located?
    We're located at 2741 Dundas St. West - Toronto, On. Our store hours are: Mon: CLOSED Tue - Sat: 11am to 7pm Sun: 11am to 6pm
  • Do you offer free shipping?
    Yes, we do! All purchases over $49 is eligible for free shipping.
  • Do you offer shipping outside of Canada?
    Unfortunately, Mercado Pet only offers shipping within Canada at this time. We apologize for any inconvenience this may cause. However, we are always looking for ways to improve our services and may expand our shipping options in the future. Thank you for your understanding.
  • Can I pick up my order in store?
    Yes, absolutely! We offer the convenience of in store pick up for all our customers. Simply select the "Pick Up In Store" option at checkout when placing your online order, and we'll have your items ready for you to pick up at our store location. You can also call ahead to confirm availability of your desired items before placing your order. Our friendly staff will be happy to assist you with any questions or concerns you may have.
  • What is your return and exchange policy?
    We understand that sometimes things just don't work out. That's why we offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you may return it within 30 days of purchase for a full refund or exchange. The item must be in its original condition and packaging, and you must have the original receipt. We do not accept returns on opened food or perishable items. If you need to make a return or exchange, please contact us and we will be happy to assist you.
  • What payment options do you accept at Mercado Pet?
    At Mercado Pet, we accept several payment options for your convenience. You can pay for your purchases using major credit cards such as Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal and Apple Pay. If you prefer to pay with cash, you can do so by visiting our physical store. Please note that we do not accept personal checks. Rest assured that all transactions made on our website are safe and secure, so you can shop with peace of mind.
  • What types of pet products does Mercado Pet offer?
    We offer a wide variety of pet products, including food, treats, toys, grooming supplies, and accessories for dogs and cats. We also carry specialty items such as raw food, treats by the weight, and organic options.
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